Opened 5 years ago
Last modified 3 years ago
#5731 new enhancement
One-click bug report solution for OMEdit
Reported by: | Oliver Lenord | Owned by: | Adeel Asghar |
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Priority: | blocker | Milestone: | 1.19.0 |
Component: | OMEdit | Version: | |
Keywords: | bug report, issue tracker, trac, OMEdit | Cc: |
Description
Current status:
Reporting a bug requires the user of OMEdit to know:
- that OpenModelica is using trac for issue tracking
- how to generate a log file and where it is stored on his machine
Furthermore he will have to:
- login to trac, open a ticket
- find the version number in the about box and copy&past it in the ticket,
- explain the problem,
- enable logging, reproduce the error,
- find and attach the log file.
Conclusion:
These are a lot of steps and some require knowledge that is not obvious, not easily discoverable from the UI or not even well documented on the OpenModelica website.
As bug reports are a very valuable asset for reaching a higher level of software quality we should lower the threshold for users to report their findings.
Proposal:
OMEdit should provide a "Report Bug" command in the help menu.
This should open a window that gives some basic information and provides the following features to:
- enable logging
- empty the log file
- open the file location to the log file
- open a new ticket:
- go to the trac login site
- create a new ticket
- fill in the version information and Component: "OMEdit"
Change History (5)
comment:1 by , 5 years ago
Milestone: | 2.0.0 → 1.16.0 |
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Priority: | normal → blocker |
comment:2 by , 4 years ago
Milestone: | 1.16.0 → 1.17.0 |
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1.16.0 feature freeze is imminent, new developments postponed to 1.17.0
Excellent proposal. Let's try to get it done for 1.16.0